Policies

AKA...the fine print
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EX2 prides itself on having the most racer-friendly set of policies in the industry.  Please read below our policies on minimum age, racer-initiated refunds and cancellations, transfers, class changes, registration data changes, and race postponement and cancellations.

 

Minimum Age

Trail Running:  12 Years Old (8-11 years old may run with registered parent or guardian)
Trail running is physically demanding and involves risks inherent to the sport, including risk of serious injury or death. Participants are responsible for assuring that they are physically fit. All participants are required to complete and sign a waiver and release form and submit this form when registering. Participants under 18 years of age must have their parent/guardian sign this form. Participants must be at least 12 years old to participate, without registered parent/guardian, in any of our trail running events. Participants 8-11 years old may participate in our trail running events BUT must race WITH their registered parent/guardian.

XTERRA:  15 Years Old
XTERRA racing is physically demanding and involves risks inherent to the sport, including risk of serious injury or death. Participants are responsible for assuring that they are physically fit. All participants are required to complete and sign a waiver and release form and submit this form when registering. Participants under 18 years of age must have their parent/guardian sign this form. Participants must be at least 15 years old (as of 12/31/17) to participate in this XTERRA race.

Greenhorn Adventure Race:  12 Years Old
Adventure racing is physically demanding and involves risks inherent to the sport, including risk of serious injury or death. Participants are responsible for assuring that they are physically fit. All participants are required to complete and sign a waiver and release form and submit this form when registering. Participants under 18 years of age must have their parent/guardian sign this form. Participants must be at least 12 years old to participate in this race.

VentureQuest Adventure Race:  14 Years Old
Adventure racing is physically demanding and involves risks inherent to the sport, including risk of serious injury or death. Participants are responsible for assuring that they are physically fit. All participants are required to complete and sign a waiver and release form and submit this form when registering. Participants under 18 years of age must have their parent/guardian sign this form. Participants must be at least 14 years old to participate in this race.

 

Cancellation (Credit) Policy – Racer Initiated

EX2 has the most racer-friendly cancellation policy in the industry.  Credits, in the form of a coupon code for future EX2 racing, will be offered if you must cancel your race entry and if you initiate within the following cancellation periods.  No cash refunds are given.

  • 100% of your registration fee will credited when initiated at least 30 days before race day;
  • 50% of your registration fee will be credited when initiated 14-29 days before race day;and
  • 25% of your registration fee will be credited when initiated 7-13 days before race day.
  • No credits within 7 days from an event.
  • Cancelling racers MUST initiate the cancellation through our online registration provider, imATHLETE. From www.imathlete.com , click on ‘edit your registration’ then input your confirmation code and follow the prompts to cancel your registration. After completing this process, a discount code will be automatically emailed to you. The discount code may be used on any EX2 event and is valid for one year from the race date which was cancelled.

 

Transfers

Race to Race Transfers

There are no race to race transfers available. But, we do offer credit (see above) and transfer options.

Racer to Racer Transfers

Racers may transfer their entry to another person until 11:59pm, five days before race day (seven days for XTERRA). Transferring racers can initiate the transfer by sending the request to info@ex2adventures.com or through our online registration provider, imATHLETE. From www.imathlete.com, click on ‘edit your registration’ then input your confirmation code and follow the prompts to transfer your registration. You will input the name and email address of the new racer. The new racer will be sent an email to ‘accept’ your transfer. To accept the transfer, the new racer must input their information and pay the difference in reg fee at the time of transfer (if any) and the $15 transfer fee BEFORE THE CLOSE OF ONLINE REGISTRATION. Any funds transferred must be coordinated between the transferring racer and the new racer.

Note:  For racers who registered for all races in a series (FBYB, SBYB, BCB), the same policy above applies but these racers must email transfer requests to info@ex2adventures.com. Please provide the name, email, address, phone, gender, DOB, and t-shirt size of the new racer. The new racer will be contacted for payment of the $15 transfer fee.

 

Class Changes

Racers may change classes until the close of online registration at 11:59pm, three days before race day (seven days for XTERRA).  There is NO ADDITIONAL FEE for making class changes but racers dropping into a lower price race will not receive refunds and racers upgrading classes will be required to pay the difference in fee as of the time of the change. Class changes must be initiated through our online registration provider, imATHLETE. From www.imathlete.com, click on ‘edit your registration’ then input your confirmation code and follow the prompts to change your class.

Note:  Racers who registered for a full series (FBYB, SBYB, BCB) will be able to change their class online through imATHLETE.com before the first race in that series only. Any class change requests after the first race must be emailed to info@ex2adventures.com.

Team Management

In addition to editing team information, team captains may remove team members and invite new team members until 11:59pm, six days before race day. From www.imathlete.com, click on ‘edit your registration’ then input your confirmation code and follow the prompts to manage your team. To invite a new team member, team captains will input the name and email address of the new racer in the invitation option. The new team member will be sent an email to ‘accept’ your invitation, input their information, and sign the liability form. This process MUST be completed BEFORE THE CLOSE OF ONLINE REGISTRATION.

Race Postponement or Cancellation

EX2 Adventures reserves the right to alter, postpone, or cancel any race for safety concerns, both natural and man-made. Natural concerns may include, but are not limited to, severe weather (heavy rain, lightning, high winds, snow, tornados, hurricanes, flooding, severe heat/cold). Man-made concerns may include increased security alerts or acts of terrorism. When possible, rain dates will be scheduled.

For cancelled races (races which cannot be reschedule): a credit for 100% of the registration fee paid will be provided to all racers. Cash refunds WILL NOT be offered.

For postponed races (races which are rescheduled to a different day): a credit of 100% of the registration fee paid will be provided to all racers who are unable to attend a rescheduled race and who notify us by the notification deadline outlined in the postponement email sent to all racers 1-3 days after the original postponed race date.

Cancellation/postponement decisions will be made by 6am on race day. This decision will be posted on www.ex2adventures.com, EX2 social media outlets, and a message will be left at 703-338-3965.

Editing Registration (e.g., address, emergency contact, etc.)

Racers may edit their registration details until the close of online registration, 11:59pm three days before race day (five days for XTERRA). Racers changing t-shirt size less than 10 days from race day will not be guaranteed that size. These edits must be initiated through our online registration provider, imATHLETE. From www.imathlete.com, click on ‘edit your registration’ and follow the prompts to edit your registration.

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